By Chris Ancell
Are you currently deploying a unified communications strategy to power your business? Unified communications (UC) is used by nearly 50 percent of businesses, but a 2014 survey showed that many IT professionals are not familiar with the term.
And that is a problem.
So let’s start with the basics and define UC. According to Gartner, “unified communications (UC) products (equipment, software and services) as those that facilitate the interactive use of multiple enterprise communications methods. This can…